FAQs

📦 All orders are shipped from Canada.

Frequently Asked Questions (FAQs)

Are your products handmade?

Yes, many of our items like candles and meditation sets are handcrafted with positive energy and intention.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery within Canada usually takes 2–5 business days.

Can I return digital products?

No. Due to the nature of digital files, they are non-refundable and non-returnable once purchased.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours with a photo of the product. We will review the issue and resolve it accordingly.

Can I return a physical item?

Yes, unused and unopened items can be returned within 7 days of delivery. The buyer is responsible for return shipping costs.

How can I contact you?

Are your items energetically cleansed or charged?

Yes, many items are infused or cleansed with positive frequencies before being shipped.

Can I request a custom order?

Absolutely. Please contact us and we’ll be happy to create a personalized package for you.